Smarter Dispatching for Logistics Teams
From paper-based scheduling to real-time driver coordination
- Focus
- Dispatch automation, mobile driver coordination, backend workflow control
- Technologies
- Angular, Node.js, Laravel, Xamarin, Firebase, PostgreSQL
- Duration
- 4-month rollout with iterative enhancements
Manual dispatching and unclear driver communication.
Dispatchers juggled calls, spreadsheets, and whiteboards, leading to delayed driver updates, route confusion, miscommunication, missed delivery windows, no proof of delivery, and no real-time centralized view.
Mobile-enabled dispatch platform with backend integration.
We built a web-based dispatching interface for planners plus a mobile app for drivers to view, accept, and confirm loads in real time, with real-time driver updates and dynamic load assignment, push notifications, app-based driver check-ins, and a central timeline for dispatchers to monitor execution.
More control, faster reactions, and fewer errors.
- 85% reduction in phone-based coordination
- Improved on-time delivery through real-time adjustments
- Digitized proof-of-delivery and time logs
- Increased visibility into daily operations for management
“The new system gave dispatchers control, drivers clarity, and customers consistency. A chaotic process became a streamlined operation, paving the way for scalable growth.”
We delivered more than a software solution; we helped transform how production data is captured, trusted, and acted on. With deep expertise in manufacturing and digital systems, we enabled our client to move from reactive problem-solving to proactive, insight-driven operations.
Interested in achieving similar results? Let’s talk about how TechPath Advisors can support your operations.